Effective Date
August 20th, 2024
1. Introduction
Welcome to MavenMark Solutions (“Company,” “we,” “our,” “us”). By accessing or using our website (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Site.
2. Use of the Website
2.1 Eligibility: By using our Site, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
2.2 Permitted Use: You are granted a limited, non-exclusive, and non-transferable right to access and use the Site for personal or internal business purposes. You agree not to use the Site for any unlawful or prohibited activity.
2.3 Prohibited Activities: You agree not to:
- Use the Site in any way that could damage, disable, overburden, or impair our servers or networks.
- Attempt to gain unauthorized access to any part of the Site or any systems or networks connected to the Site.
- Engage in any automated use of the system, such as using scripts to send comments or messages.
- Use any data mining, robots, or similar data gathering and extraction tools.
3. SMS Messaging and A2P Compliance
By providing your phone number, you consent to receive SMS messages from MavenMark regarding account updates, promotions, and other information related to our services. Message and data rates may apply. You can opt-out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly.
4. Data Capture and Usage
4.1 Personal Data: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you interact with our Site, such as when you make a purchase, sign up for newsletters, or subscribe to SMS messaging.
4.2 Non-Personal Data: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our Site.
4.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and collect information about your interactions with the Site. You can control the use of cookies through your browser settings.
5. Use of Collected Data
5.1 Order Processing: Personal data is used to process and fulfill your orders, manage payments, and deliver products.
5.2 Marketing Communications: With your consent, we may use your contact information to send you promotional materials, special offers, newsletters, and SMS messages. You can opt out of these communications at any time by following the unsubscribe instructions in the email or SMS or contacting us directly.
5.3 Site Improvement: We use non-personal data to analyze and improve the functionality and performance of our Site, to understand user preferences, and to develop new products and services.
5.4 Legal Compliance: We may disclose your personal data to comply with legal obligations, such as responding to a subpoena or a court order.
6. Intellectual Property
All content, design, graphics, and functionality on the Site are owned by or licensed to MavenMark Solutions and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written permission.
7. Email Communications
7.1 Opt-In Consent: By providing your email address, you consent to receive promotional and transactional emails from MavenMark Solutions. These emails may include information about new products, special offers, and updates on your orders.
7.2 Unsubscribe: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in any email you receive from us. Please note that even if you opt out of promotional emails, we may still send you transactional emails related to your orders or account.
7.3 Email Security: While we strive to protect your email communications, please be aware that email is not a fully secure medium. We recommend avoiding sending sensitive information via email.
7.4 Third-Party Email Services: We may use third-party service providers to manage and send our email communications. These providers are required to protect your information and may not use it for any purpose other than to send emails on our behalf.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services
We may share your data with third-party service providers who assist us in operating our Site, processing payments, shipping orders, or conducting business. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.
10. User Rights
10.1 Access and Correction: You have the right to access the personal data we hold about you and request corrections if the data is inaccurate.
10.2 Deletion: You may request the deletion of your personal data, subject to legal and regulatory obligations.
10.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or SMS messages or contacting us directly.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by MavenMark Solutions. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and conditions and privacy policies of those sites.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to our Site. Your continued use of the Site after any changes indicates your acceptance of the new Terms.
13. Limitation of Liability
To the fullest extent permitted by law, MavenMark Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site, SMS messaging services, email communications, or any products purchased through the Site.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which MavenMark Solutions is located, without regard to its conflict of law principles.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
MavenMark Solutions
2110 Marshallfield Lane, A
Redondo Beach, CA 90278-4906
(310) 938-1227
support@mavenmarksolutions.com
www.mavenmarksolutions.com